Empathy is the ability to understand the feelings of other people. It is the act of putting yourself in the other person’s shoes. A lot of unhappiness in the world comes from a lack of understanding other people’s motivations. For example, you might think, “Wow, that cashier was so rude. I feel so offended.” Or…You can choose to think, “That cashier seems like they are having a stressful day at work. I hope things get better for them.” In fact, in a situation like that, you might even be able to acknowledge a situation like that. By encouraging other people, they will be nicer to you in return, and it might brighten up their day. Empathy is really at the key of happiness and success in so many ways.